Privacy Policy

Saygent ("Saygent," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, services, workforce communication tools, and related products.

Information We Collect

We may collect information that you provide directly to us, including your name, email address, phone number, company name, role, account information, scheduling information, attendance-related information, support requests, and other information you choose to provide.

We may also collect technical and usage information, such as device information, browser type, IP address, pages visited, interactions with our services, and related analytics data.

How We Use Information

We use information to provide, operate, maintain, and improve Saygent services; communicate with users; send account, scheduling, attendance, onboarding, support, and operational messages; respond to requests; manage accounts; protect the security and integrity of our services; comply with legal obligations; and support business operations.

SMS and Mobile Messaging

If you provide your mobile phone number and opt in to receive SMS messages from Saygent, we may send you work-related or service-related text messages, including scheduling updates, clock-in reminders, attendance alerts, onboarding reminders, internal support replies, account notifications, and other operational communications.

Message frequency varies based on your role, schedule, account activity, and interactions with Saygent. Message and data rates may apply. You can reply STOP to opt out of SMS messages at any time. You can reply HELP for help.

Saygent does not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and SMS consent information are used only to provide and support Saygent communications and services.

How We Share Information

We may share information with service providers that help us operate our website, communications, hosting, analytics, security, customer support, and business systems. These service providers are permitted to use information only as needed to provide services to Saygent.

We may also disclose information if required by law, legal process, or governmental request; to protect the rights, property, or safety of Saygent, our users, or others; or in connection with a merger, acquisition, financing, restructuring, or sale of business assets.

We do not sell personal information.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to provide services, support business operations, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

You may request access, correction, or deletion of certain personal information by contacting us. You may opt out of SMS messages by replying STOP to any Saygent text message. You may request help by replying HELP.

Third-Party Links

Our website or messages may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites or services.

Children's Privacy

Saygent services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or Saygent's privacy practices, contact us at:

Saygent
Email: contact@saygent.net
Website: https://saygent.net